Lockport Union-Sun & Journal Online

Local News

November 18, 2008

CONSUMERS: Phony iPods are bargains too good to be true

With bad economic times and Christmas around the corner, bargain hunters are going to be out in droves.

But if a deal seems too good to be true, it likely is. Apple’s various iPods have sold millions of units worldwide, and the unscrupulous are trying to cash in on that trend by selling knock-offs.

Clever copies of Apple’s iPod Shuffle and Nano models have popped up for sale on the Internet, often priced substantially cheaper than the real deal. Lockport resident Jake Crandall bought his phony iPod Nano off eBay in early November for $99.99, $50 cheaper than a store-bought version.

“The first thing I noticed was the packaging,” Crandall said. “It was in a crinkled sleeve, just not as clean and neat as something Apple would put out.”

It’s easier for sellers to peddle a fake over the Internet, since customers don’t get a chance to examine the product before they buy, but it’s far from the only place fakes are sold.

Last November in Georgia, the Governor’s Office of Consumer Affairs ran a sting operation that uncovered non-Apple mp3 players being sold at kiosks called iPod World in several Atlanta-area malls. Even though none of the electronics were authentic Apple products, the investigators found the appearance, design, packaging, function and pricing were virtually identical to those of the genuine Apple items. One salesman was said to have demonstrated the features of a fake by using a genuine iPod.

Examining the product they’re buying and not allowing a bait and switch is one way the consumers can make sure the features they see are the ones they get. While there are several variations on the phony iPod, many have similar problems in design that can quickly give them away.

First, iPod’s control wheel should be touch-sensitive. Most fake iPods have click wheels that look the same, but they fail to react properly when the user swipes his or her finger across them. That was a dead giveaway to Crandall, who has seen plenty of iPods and knows how they’re supposed to work.

“The wheel on the fake one clicked and was clunky,” Crandall said. “It wasn’t the smooth scroll of a real iPod.”

Some have an extra “Vol” symbol control at the bottom of the wheel, while the Play/Pause symbol is located at the center, instead of at the bottom like in the genuine item.

The unit should have an iPod dock connector port for iPod-compatible speakers and headphones at the bottom. Since the port is Apple-specific and is difficult to replicate, many fakes have a mini-USB port instead. Some of the fakes also sport non-standard headphone jacks, with ear-piece designs that are different than Apple’s. Those won’t line up with the holes in an Apple iPod cover either.

The LCD screen on most fakes is longer and display a somewhat different operating system. When turned on, a real iPod will display an image of the Apple logo. Crandall’s displayed an hour glass and a status bar. Others present an animated welcome screen or various Chinese characters or logos, all of which are a sure-fire sign that the device isn’t from Apple.

In terms of functionality, some fake iPods offer added functions, like video viewing, an FM radio tuner or voice recorder. These functions are not available in the genuine iPod.

Even though there are plenty of differences, there are lots of things that paint a convincing picture. Fakes are sometimes stamped with a valid Apple serial number. Many have been found to use the specific Apple iPod serial number 6U545TK2TJT.

The genuine player should be packed in a transparent plastic box with the Apple and iPod logos stamped on it. Fake iPods are usually sold in clear plastic cases without any markings like Crandall’s, but sometimes frauds come with genuine packaging taken from real ones or printed on a computer to look authentic.

In-person buyers should take all of the warning signs into account when looking to purchase an iPod, and be wary of any deals that seem to be a little too cheap. When purchasing a unit on Web sites like eBay, be sure to look at the user’s history, looking specifically for negative comments relating to fake merchandise. That’s a good start, but by no means a guarantee, since the seller who provided Crandall’s iPod had perfect feedback ratings and, in an e-mail, said he had been scammed himself.

In a statement, Apple said it is taking the matter very seriously and requests that any information from buyers of the counterfeit players. Any of the company’s service providers who come across fakes are asked to take photos of the device, find out where the item was purchased and send the information to Apple's technical support group, complete with any serial number printed on the player.

But that only helps Apple, not the consumer. In the event they’re sold inauthentic merchandise, buyers should let the store or Web site know immediately. Crandall immediately filed a complaint with PayPal, eBay’s payment company, and got in touch with the seller. The price he paid for the player itself was refunded, but he was left with the cost of shipping the unit to and from the seller.

“We returned it at our expense on top of what we had to pay in the first place, so we were out $20 and had to go out and buy a real iPod anyway,” Crandall said. “We ended up spending more than if we had just bought a real one at the store in the first place.”

Contact reporter Daniel Pye at 693-1000, ext. 158.

Text Only
Local News
  • Going strong Tucker: 'Best days lie ahead'

    The City of Lockport government is smaller than it was 18 months ago but is in a stronger financial place, Mayor Michael W. Tucker said in his annual State of the City address.

    February 8, 2012 1 Photo

  • Trio of new classes proposed for Newfane

    Newfane High School could have three new business courses in the fall, one of which would center on video game design.

    February 8, 2012

  • 120201 city council speaker time limits 5.jpg Municipalities take wait-and-see approach on SPCA funding

    The City and Town of Lockport are each withholding payments to the Niagara SPCA, while other Eastern Niagara County towns are taking a wait-and-see approach.

    February 7, 2012 1 Photo 2 Stories

  • 111205 rocky3.jpg Rocky II

    Friends of Deputy Craig Beiter of the Niagara County Sheriff’s Department plan a benefit on Feb. 26 to raise money to buy and train a new dog for the K-9 Unit.
    Beiter’s German shepherd, Deputy Rocky, was killed while on duty in December, and the sheriff’s department is close to getting a replacement.

    February 6, 2012 1 Photo 2 Stories

  • Basket Factory closes

    The Basket Factory has gone out of business.
    The owners, Julie Thompson Riegle and Dawn Thompson, made the difficult decision last Monday and put the sign on the door Tuesday.

    February 6, 2012

  • No snow is no problem

    Unseasonably warm weather didn’t keep Roy-Hart Winterfest from being a fun day for the families who came out to Roy-Hart Elementary School  on Saturday.
    More than 500 people attended the third annual festivities, which Gasport Lions Club officials said was a big increase from last year. The halls of Roy-Hart Elementary were filled with vendors, programs and movement as excited children rushed from one activity to another.

    February 6, 2012

  • 120203 tech park.jpg Shovel-ready park has perks

    At first glance, the big, orange road sign announcing vacant property on Lockport Road as a “shovel ready certified” building site seems a bit gratuitous.
    To companies looking for new places to launch a business, it’s not. The sign in their eyes is a welcome mat, for in three words a community pronounced itself ready, willing and able to make a deal quickly.

    February 3, 2012 1 Photo

  • Roy-Hart to play the big stage

    A group of local students will be performing this month at Kleinhans Music Hall just before a BPO concert.
    The Buffalo Philharmonic Orchestra will welcome the Royalton-Hartland High School Mixed Chorus as part of the BPO’s Community Spotlight program on Feb. 19 at Kleinhans in Buffalo. The chorus will perform under the direction of Carolyn Unitas Roos and accompanied by Janice McKinney.

    February 3, 2012

  • Former NFTA cop sentenced

    A former Niagara Frontier Transportation Authority police officer will spend six years on probation for sending a sexually explicit photo to a teenage girl, a girl he later had a sexual encounter with.
    In addition, John W. Ingham will spend 25 weekends in the service of the Niagara County Sheriff’s Office Work Program. Ingham was sentenced Thursday by State Supreme Court Justice Richard C. Kloch, Sr. Ingham will also register as a sex offender.

    February 3, 2012

  • 120201 city council speaker time limits 1.jpg Speakers address SPCA contract

    Animal rescue volunteers want the City of Lockport to hit the SPCA of Niagara where it hurts — in the pocketbook — and help force reform of the troubled animal welfare organization.
    Volunteers from multiple small, private rescue groups, and the SPCA itself, descended on the Common Council Wednesday to talk about the city’s ongoing involvement with SPCA.

    February 2, 2012 4 Photos

Featured Ads
Front page
AP Video
Former Komen Exec Defends Funding Cut Skip the Coffee Cup and Inhale Your Caffeine Fix Calif. Gay Marriage Ban Ruled Unconstitutional Jury Selection for Ex-UVa Athlete Enters 2nd Day Raw Video: Giants Celebrate Another Super Bowl Cab Driver Helps Wis. Family Escape House Fire Greek Leaders Seek Deal As Bankruptcy Looms Bernanke: Recovery Depends on Consumer Spending Staff Removed at LA School During Abuse Probe Eastwood in Super Bowl Ad 'Compassionate' Stranded Fishermen Rescued From Bay of Green Bay Analyst: Outside Troops Won't Intervene in Syria Police: Father Planned Deadly Fire for Some Time US, UK Pressure on Syria; More Homs Violence Raw Video: Mass Killer Wants Medal, Freedom Court Strips Contador of Tour De France Title Runaway Goat Leads Police on Wild Chase And the Winner for Best Super Bowl Ad Is... Romney Latest Poll to Join Let-me-explain Club
Seasonal Content
Hyperlocal Search
Premier Guide
Find a business

Walking Fingers
Maps, Menus, Store hours, Coupons, and more...
Premier Guide
Popular Searches
Powered by Local.com
AP Video
Former Komen Exec Defends Funding Cut Skip the Coffee Cup and Inhale Your Caffeine Fix Calif. Gay Marriage Ban Ruled Unconstitutional Jury Selection for Ex-UVa Athlete Enters 2nd Day Raw Video: Giants Celebrate Another Super Bowl Cab Driver Helps Wis. Family Escape House Fire Greek Leaders Seek Deal As Bankruptcy Looms Bernanke: Recovery Depends on Consumer Spending Staff Removed at LA School During Abuse Probe Eastwood in Super Bowl Ad 'Compassionate' Stranded Fishermen Rescued From Bay of Green Bay Analyst: Outside Troops Won't Intervene in Syria Police: Father Planned Deadly Fire for Some Time US, UK Pressure on Syria; More Homs Violence Raw Video: Mass Killer Wants Medal, Freedom Court Strips Contador of Tour De France Title Runaway Goat Leads Police on Wild Chase And the Winner for Best Super Bowl Ad Is... Romney Latest Poll to Join Let-me-explain Club
Twitter Updates
Follow me on Twitter
Seasonal Content
Helium debate
Helium
Section Teases
Royal Wedding Live